Terms and Conditions


• The Vendor will make every effort to deliver the goods on the agreed date but will not be liable should delivery not be made on this date.

• Goods shall be delivered to the address specified in the credit application form or charges will apply.

• All forwarding freight charges to outer metro and regional areas will be the responsibility of the customer.

Returned Goods

• The Vendor will not accept goods being returned unless prior notification is given by the vendor or the vendor’s representative and permission obtained. Goods returned will only be accepted under the original condition of delivery.

• Country freight charges on returns will be the responsibility of the Customer.

• Claims for damaged or faulty stock must be advised within 48 hrs with the vendor’s approved

Authorisation Return Form (ARF)

• Valid claims on goods sent incorrectly will be credited in full provided the vendor is notified within seven (7) days.

Damaged Goods

• The customer on receipt and inspection of goods must inform the vendor clearly the damaged area(s) on goods and provide photo when possible.

Risk and Property

• Goods will remain the property of the vendor until the goods are paid in full. The customer authorises the vendor to enter the customer’s premises and repossess the goods if the terms of payment are not complied with.

Termination of Credit

• The company reserves the right to terminate credit facilities from time to time. Failure to comply with the approved payment terms of trading may lead to a cessation of supplies the forfeiting of allowances (discounts).

Change of ownership

• The customer agrees to notify the company in writing of any change of ownership of business.

Auswood Furniture Pty Ltd
T (02) 9771 5788 / F (02) 9772 4988